Family-run since 1971    Certified solar installers    VAT BE 0457.079.539
Frequently asked questions

The questions customers ask us most often.

Below are the answers to what people ask us before, during and after an installation. If your question is not there, do give us a ring on +32 495 30 38 99.

Buying and deciding

Are you certified to install solar panels?

Yes. ADW is a RESCERT-certified installer, certificate number 01209. RESCERT is the Belgian certification for renewable energy installers: it is only issued after training and an examination, and it has to be renewed periodically. Always ask for that number on any quote, even if you buy elsewhere. Our company number is BE 0457.079.539.

What do solar panels cost for an average home?

A complete installation for an average family home costs at ADW from 5,000 EUR, most often between 5,000 and 10,000 EUR, including panels, inverter, installation, inspection and registration with the grid operator. The price depends on the number of panels, the roof type and whether a battery or charge point is added. Your exact price can only be given after the site inspection, because judging a roof from a photo always produces the wrong figure.

How quickly do solar panels pay for themselves?

For most homes the payback time falls between 4 and 6 years. That depends on your usage, on how much of your electricity you use yourself during the day, and on your current electricity rate. We work out your personal payback time during the site inspection, before you decide anything.

Do I need a home battery, or is it money down the drain?

A home battery makes sense when you are rarely home during the day and your solar electricity therefore largely goes to the grid. The battery keeps that electricity for the evening, when you cook, wash and charge, raising your self-consumption. If you already use most of your generation during the day, a battery returns far less. We work that out for your situation instead of selling a battery as standard.

How many panels fit on my roof?

That depends on the usable roof area, the orientation and obstacles such as roof windows, chimneys or a dormer. An average Flemish home has room for ten to twenty panels. We measure your roof during the site inspection and draw out the layout, so you can see where every panel goes before you decide.

What if my roof faces north or sits in shade?

A north-facing or partly shaded roof does not rule out solar panels, but it does lower the output. With optimisers the effect of partial shade is greatly reduced, because a panel in shade no longer holds back the whole string. If your roof really is unfavourable, we tell you, rather than selling you something that will never pay for itself.

Which brands does ADW fit, and why?

ADW works with Bauer Solar for the panels, EASYWAY Energy for the home batteries and with Deye and LuxpowerTek for the inverters. For quality charge points, ADW works with Mennekes Amtron 4You. That choice is deliberate: manufacturers with strong warranties, stock available in Europe and a low complaint rate, so that a faulty part gets replaced quickly instead of sitting for months.

What does a charge point cost and can it run on solar?

A charge point costs at ADW from 1,600 EUR installed. With a smart charge point your car charges by preference at the moment your panels are producing, so you fill up on your own electricity instead of electricity from the grid.

Do I need three-phase power for a charge point?

For 11 kW, yes. With a classic single-phase connection you charge at up to roughly 7.4 kW, which for most families is still comfortably a full night. We read your consumer unit during the site inspection and tell you honestly whether an upgrade is worth it. More about that on our charge point page.

Does a charge point have to be inspected?

Yes. A charge point is a change to your electrical installation and in Flanders it must be inspected before it goes into service. We supply the single-line diagram and the position diagram, because without those drawings the inspector cannot approve it.

Can I charge my car on my own solar panels?

Yes, that is called surplus charging: the charge point uses only the electricity your panels have spare at that moment. More about that on our charge point page.

Which area does ADW work in?

ADW carries out installations mainly in the Vlaamse Ardennen / Pays des Collines, in and beyond Maarkedal, Ronse and Oudenaarde. Our office is at Elzelestraat 138 in 9600 Ronse, our workshop at Keistraat 3 in 9681 Maarkedal.

Costs, grants and regulations

What is the capacity tariff and how do I limit it?

The capacity tariff charges part of your grid bill on your highest quarter-hour peak, not only on how much you use in total. Anyone running their washing machine, heat pump and charge point at the same time therefore pays more. A battery and smart controls flatten those peaks. In 2026 a minimum peak of 2.5 kW applies.

Which grants still exist in Flanders?

The Flemish grant for home batteries no longer exists. What remains is the reduced VAT rate of 6 per cent for homes older than ten years, municipal grants that differ from one municipality to another, and green loans. During the site inspection we check what applies to your case.

Do I need to apply for a permit?

For solar panels on a roof, no environmental permit is generally required in Flanders. For a listed building or a home in a protected village setting, stricter rules apply. For a ground-mounted installation in the garden an application is required.

What warranty do I get?

On the panels there is 30 years of product warranty and 30 years of performance warranty, on the inverter 10 years, on the battery 10 years, and on our installation work itself 10 years. With us the warranty runs through ADW, not through a call centre abroad.

What does it cost to recycle a panel?

Nothing extra. The mandatory recycling contribution is already paid when your panels are bought, so if a panel ever fails or is replaced, no recycling cost is added. If you are replacing more than forty panels, we collect them from your site as a service.

The installation

How long does the installation take?

An average installation is in place within two days at most. Your power is only briefly interrupted, at the moment the inverter is connected. After the installation we arrange the inspection and the registration with the grid operator.

When do I get an installation date?

After you accept the quote, ADW gets in touch to fix a date.

Do I have to request the inspection myself?

No. ADW requests the inspection. ADW attends the inspection of your installation together with the inspection body.

My earthing is not up to standard. What now?

Non-compliant earthing is an existing defect in your home, not a consequence of the installation. ADW can put it right, or you have your own electrician do it.

How do I switch from single-phase to three-phase?

That application goes through the grid operator, not through us: you apply there for an increase in your connection capacity. ADW converts your indoor installation and has it inspected. Only then does the grid operator increase your installed capacity.

After the installation

What if something breaks after the installation?

You ring the same number as before the installation and you get the same people on the line. ADW is a family business with its own certified electricians; aftercare is not subcontracted. We come back for our own installations, even years later.

My battery does not charge to 100 per cent. Is that a fault?

No. A new battery calibrates itself over a few charge and discharge cycles; the displayed capacity creeps up gradually during that period. A lithium battery also never discharges to zero per cent, because full discharge damages the cells. What you see is the usable capacity.

My monitoring stopped working after a new modem.

Your installation simply carries on working and generating. Only the link to the monitoring drops out, because the inverter is still looking for the old wifi network. The connection has to be set up again; we help you with that.

How do I activate dynamic charging?

Dynamic charging requires three things: an established usage profile, your digital meter data through the grid operator, and a running dynamic energy contract.

Book a site inspection

Let's design your system.

Tell us a little about your home and what you're after. We'll come out, take a look, and send a clear, no-pressure quote.

Call

+32 495 30 38 99

Sales & service

koen.dewolf@alu-dewolf.be

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Office address

Elzelestraat 138, 9600 Ronse

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Workshop address

Keistraat 3, 9681 Maarkedal, Belgium

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Hours

By appointment only